How long do I have to book/pay and attend my course?
Your course offer letter from the police will indicate how long you have got to book and pay for your course and how long you then have to attend/complete your course. You must book, pay and attend BEFORE the expiry date.
How do I book my course?
You must first register and log in to view your course offer and find a course provider to book and pay for your course. Follow this link to find an easy to follow ‘how to’ video: https://www.ukroed.org.uk/howto-online
Remember to make a note of the course provider you choose in the event you need to contact them regarding your course booking. You can find all course provider contact details in the ‘Accessing Your Course & Your Course Provider’ section of our FAQ pages at FAQs | UKROEd
What do I need to Register and Log In?
To register, you will need your course offer letter that contains your police reference number and PIN. This will allow you to register your email address and create a password (remember to keep a note of the email address used and password as you will need them if you wish to log back in at a later date).
For security purposes and as your email address will become your username, you will receive an auto email asking you to validate that your email address is correct and you will need to click on the hyperlink provided. You can only use this hyperlink once and it does expire so please take note of the expiry date/time.
To log in, you will need your registered email address and password.
How can I widen my search for a course? If you are unable to find a course using your home address, you can widen your search as follows:
- By zooming out using the Google Map +/- controls
- Scrolling to a new location on the Google Map tool
- Removing your address from the Course Location Search bar, above the map, and entering a new search term (e.g. city or county)
Will my course be online or in a classroom?
Courses are available either online or in a physical classroom (other than SCD, see below).
Physical classroom courses will require you to travel to the course venue/location so you need to book a venue you are able to travel to and from on the day of your course.
Virtual (online) courses can be booked with any course provider as you attend from home/where you access your device.
I have to book the SCD (Safe & Considerate Driving Course), can i do this online? No, the SCD course is in two parts – the first part takes place in a physical classroom and the second part is an on-road/driving element. You must select ‘physical classroom course’ when booking your SCD course.
Where can i find further answers to questions i have about my course or circumstances?
You can find the main section of frequently asked questions on the UKROEd Website by following this link.
How do you use my personal details?
To accept your Course Offer, we require you to provide personal details. Protecting your data is very important to us. If you wish to know more about how we collect, process, share and protect your data, please read our Privacy Statement and Terms and Conditions To read more about our use of cookies please read our Cookies Policy.
How long do you keep my details?
Acceptance of your course offer is an agreement for your details to be held on a national database of course attendees for a period of 3 and a half years to determine your eligibility for a future course offer.
